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Enquiry privacy information

Operated by Santuaritius Holidays Ltd · BRN C26238020

Last reviewed: 9 November 2026

Who is responsible?

Mauritius Dealz is operated by Santuaritius Holidays Ltd in Mauritius. For enquiries about the use of your personal information, contact enquiries@santuaritiusholidays.com.

What we collect

When you make an enquiry, we ask for your name, email address, telephone/WhatsApp number, travel requirements and any information you choose to include in your message. Depending on the enquiry, this may include preferred accommodation, travel dates, the number of travellers and other booking preferences. We receive technical information necessary to operate and protect the website and its enquiry service.

Why we use it

We use this information to respond to quotation requests, discuss proposed travel arrangements, check availability, prepare offers, provide customer assistance and maintain enquiry records. Handling your enquiry is necessary to take steps at your request before any booking. Other processing may be based on our legitimate business interests or applicable legal obligations, as appropriate.

Marketing choices

Agreeing to be contacted about an enquiry does not require you to receive marketing. Where you separately opt in to promotional messages, you can withdraw that choice by emailing us. We will not treat an enquiry as consent to unrelated marketing.

Who may receive your information

Enquiries are passed to the Santuaritius Holidays administration system. Relevant travel providers, including accommodation and transport suppliers, may receive the details necessary to respond to your requested arrangements. Service providers supporting website hosting, communications and administration may process information on our behalf. We do not sell customer enquiry details.

International services

Because we assist international travellers and use external technology and travel partners, information may be processed or shared outside your country. We must apply appropriate safeguards where required by applicable law.

How long information is kept

We keep information only for as long as needed for the enquiry, any resulting arrangements, record-keeping and applicable legal requirements. You may ask us about the period relevant to your particular enquiry.

Your rights

Subject to applicable law, you may request access to or correction of personal data, object to certain uses, withdraw any consent you have given, and request deletion where legally available. Contact enquiries@santuaritiusholidays.com. In Mauritius, the Data Protection Office oversees data protection rights.

WhatsApp and external sites

Clicking our WhatsApp link opens an external service. A pre-filled message is not sent until you choose to send it. The privacy terms of WhatsApp and any other external website you visit apply to those services.

Cookies and translations

Some pages offer language translation and may load third-party services. Technical features may use browser storage to remember selections or a holiday plan. Please review the choices presented by those services and your browser settings.

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